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"I'm a bit late in my review here, but Michael and team came and installed HVAC at our house in Baldwin Hills last April (2019). He was incredibly responsive, pleasant, professional, and fair. It's been over a year now and we are currently sitting in climate controlled paradise. Thanks again Michael!"
~ Ben V.
"This is the best HVAC service and installation company ever and I very highly recommend ... we had a Carrier system installed by another company but when an odor developed after the first year of use the same company didn't know what the cause was. They sprayed the coil with cleaner and dropped a deodorizing tablet into the pan area and left. Didn't solve the problem. Hard to get a hold of too. They used a nice fellow but with only four years experience. They washed their hands of the whole thing and basically said we hope you find the problem. See you later.
Michael and team from Blue Ice are very different ... they came out and inspected our unit and checked under the house and the attic. The team noticed the air intake was restricted and cut out a larger hole to better allow the coil to dry out. They sealed the intake chamber with sheet metal to prevent mildew spores and odors under the house from contaminating the coil and replaced a thin condensation line that has always had trouble draining with a larger gravity feed line. There was still water trapped in the thinner line when parts of it was removed.
Michael and team installed a better condensation trap and overflow sensor as well.
Michael's team of himself, Steve, Bill and another person are a great unit, professional and friendly. They immediately tape a plastic walkway over your floors and clean up meticulously after the work is complete. All questions are answered in depth. Michael cares about his work and the customer.
Our unit runs cleaner and I no longer smell the under the house mustiness when the unit is running on a hot day as before.
Michael later installed an easy to remove plate so I can spray the coil once a year if needed. Very nice. We will evaluate the need for new ducts next season.
I would use no other team for air conditioning and heating trouble shooting or a new installation whether residential or a large commercial job. Michael is a veteran HVAC trouble shooter and installer and is meticulous in his work."
~ Philip M.
"Highly recommend this company. We had a complicated installation and had several companies out to give us estimates. From the beginning it was clear that Mike was the right choice for this job. Super thorough explanation, highly knowledgeable and great communication throughout the duration of the project. They did an exceptional job all around."
~ Stacey G.
"Mike was amazing! He really cares about what he does and about his customers. He went out of his way to communicate exactly what needed to be done and not just put a bandaid on the problem. Getting a hold of him was extremely efficient, which is a rarity at times with some home repair businesses. Mike deals with everything directly and doesn't waste your time sending an assistant out wasting your time and money. It really was one of my best experiences dealing with home repair and I couldn't recommend him enough. Look no further!"
~ Greg T.
"We had a great experience with Blue Ice. We called a few others with Yelp reviews but Mike was the first person to answer and was able to stop by that day. We had an older unit to repair and he offered a few suggestions how to handle it. He was prompt, friendly and very efficient. It's working perfectly now!!"
~ Sue H.
"They are awesome! I'm not a person that leaves reviews but they were so good to me the least I could do was spend a few minutes writing a review. It was 114 at my house in the middle of that brutal heat wave we had recently and our AC went out. I called 4 companies and Blue Ice was the only one that got back to me that day, and quickly. The next morning they were at my house long before it got hot and had my AC fixed in no time. Coincidentally my dad's AC had the same problem 6 months ago and he paid $520 for the job. They charged me $350. Great people, great work, great prices, they make you a priority what more could you ask. Thanks guys!!!"
~ Anthony D.